Just wondering, is there a "lessons learned" thread where we can pass on suggestions to the next Games organizers?

Benoit Hebert The next games need to be more prepared on the IT and communication aspect. When you put up a website with a place where people can clic "Live results" it has to be live not two days old info and pictures of events not posted 6 days after the... Show more 4 years ago
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Michele Egan Totally agree, Benoit. They have not updated the photo site in a week and are completely unresponsive. 4 years ago
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Jody Carlson My suggestion would be for better (and timely) communications from the volunteer organizers to the volunteers. Don't post things like "we'll send notices on X topic by X date" and then send notices 2-3 weeks later if at all. I think we all... Show more 4 years ago
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Well this is disappointing. I just got an email that my hockey shifts have been cancelled since they have too many volunteers and I'm being given the chance to volunteer elsewhere. I'm not impressed with the volunteer organization here. OK there are several thousand people to sort, but the last minute notices (if we even get notices) are a bit much. My first shift was to have been at 8am tomorrow and I just now get a "never mind" email?

Sean Collins Same here - this is a total sham - you don't treat people who are volunteering their time this way. It's very disappointing 4 years ago
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Sara Has anyone gotten any concrete information on their volunteer shifts? I'm a medical volunteer and I came from New England to be here. Yet I still haven't heard where I need to meet tomorrow morning for my Reston Town Center Medical Tent 8am-3pm... Show more 4 years ago
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Liza Sabine Me too, Jody. I got an email last night at 11:40pm telling me that my hockey shifts were cancelled due to overwhelming support from the field-of-play hockey volunteers and they needed to redeploy me to another sport. I didn't see the email until... Show more 4 years ago
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Jody Carlson I'm feeling a bit better about the reassignment. I was up late (by choice) and got the email about an alternate assignment. I immediately accepted and signed up for a few shifts before those got filled. This morning I've already gotten two group... Show more 4 years ago
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I just got an email that more volunteers are needed for Flag Football, Baseball, Softball, and Tennis. Unfortunately I can't pick up more shifts for those sports; the days they have open are either ones I've already used for my assigned sport (Ice Hockey) or days I'm not available.

Jason Hocker I'm afraid to volunteer for more, because I am so uncertain of the shifts I tried to register. I have received no emails and have received no responses to the emails I sent. 4 years ago
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Jody Carlson And I don't have a smartphone or printer at home -- so no way to print what I sign up for or even get last minute emails. It's a catch-22 -- show up for what you signed up for only to be told "we don't need you, go home" or wait for that elusive... Show more 4 years ago
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Jody Carlson replied to Deleted shifts? 4 years ago

Interesting, Erica -- I suppose it depends on your role. Somebody else told me they changed her location because they really needed people at another location (I think she's a media aide). I'm a venue assistant and so far they've left me at the Ashburn Ice House. Still no email confirming shifts, and nothing has disappeared from my volunteer page, so I'm assuming all is well.

Jody Carlson has a new avatar. 4 years ago

Tracy Tran is friends with Jody Carlson

Jody Carlson replied to Deleted shifts? 4 years ago

William, I'm anticipating losing the July 3 shift as well since there's currently no games scheduled that day for my venue.

Jody Carlson replied to Deleted shifts? 4 years ago

Not yet for me. I signed up for 3 shifts at my venue since I'm available only on the weekends. I just checked and all my shifts are still there, as well as a bunch during the week. I'm waiting for the last one to disappear since there's no game scheduled that day.

Jody Carlson replied to Volunteer schedules 4 years ago

I just re-read the handbook and there's a reference that exact shift checkin times will be emailed to us and posted by June 24. Given their adherence to email "we'll let you know by X date" announcements so far I doubt I'll see something today. I'll just show up for the shifts I selected on the website and see what happens.

Jody Carlson replied to Medical Volunteers 4 years ago

Laura, have you tried logging into your volunteer account from the website? (and then click Volunteer on the left once logged in) I saw roles on my account page well before I got the official email.

Jody Carlson replied to Venue schedules 4 years ago

Thanks Eric, you just saved me a trip to the Glen on Thursday. I've signed up for the 8am to 3pm shift on 3 days.

Jody Carlson replied to Volunteer schedules 4 years ago

I may swing by on Thursday (since you're open until 9) -- just to resolve my question about July 3. I've signed up for a shift at the Ashburn Ice House on that day but there's no game scheduled. If I'm needed for cleanup/teardown that's fine but I don't want to go to the venue only to find out everything is shut down. Given the email system's operation, I'm not confident that I'd get an email saying "don't come"

I was looking at the schedule because I've been assigned as a volunteer venue assistant at the Ashburn Ice House. The system allowed me to sign up for a shift on July 3 but I don't see a game scheduled on that date. Is there an updated schedule somewhere?

Jody Carlson posted a new discussion4 years ago

Venue schedules

This is very strange -- I signed up for shifts on June 27-28 and July 3 at the Ashburn Ice House as those were some of the open shifts according to my assignment. I just went to the event schedule and there's *no* ice hockey game scheduled for July 3 at Ashburn. Any thoughts on what's going on? I can't figure out if they have us scheduled in case the extra day is needed or if something else got goofed up.

Volunteer Game Makers

Thanks Eileesh. I've seen the Volunteer link on my page but so far nothing there. I'm taking that to mean that they just haven't gotten to me yet. At least I know I'm in the right place.

I just got an email, but it was for being an athlete in the Police Pistol event. I registered as a volunteer, not an athlete -- and I didn't see an active link on my Volunteer login page to work at this event. Any thoughts on what happened?

Administrator Our apologies. Ignore the email. A formal explanation will be coming out. Someone over with Registration system made a mistake. Good news is that no personal info was on the letter. Simple annoying mistake. 4 years ago
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Jody Carlson Administrator, thanks for the quick response. I figured it was a system glitch and probably happened to others, but then I thought if nobody told you about it you might not be aware. Looking forward to volunteering! 4 years ago
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Karen Marginot Thank you all for posting that! I got the same message too. 4 years ago
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Christine Carter Phew! I got the same email! 4 years ago
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Kimberly Seitz I got that email too! And while I enjoy shooting, I'm not quite sure I'm good enough to compete!! 4 years ago
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Jody Carlson replied to Dorms for Volunteers 4 years ago

There are several suite hotels in the area (Reston/Herndon) that have kitchenettes; you can save $$ by bringing in groceries. Candlewood Suites usually have good rates.